Automotive Technician

About the role

This position requires relocation to Wilmington, NC. A $5,000 sign-on bonus is available (see Service Manager for details). Jaguar Land Rover Cape Fear is a family-owned and operated automotive dealership, originating in 1997 with Land Rover Greensboro. Land Rover Cape Fear opened in Wilmington in 2001 and recently added the Jaguar brand; the group also operates an Audi dealership in Wilmington. JLRCF has won Land Rover's Pinnacle Award 9 times and prides itself on delivering exceptional customer service. The dealership offers a relaxed atmosphere where employees are committed to customer satisfaction. Wilmington is a vibrant beach community, home to UNCW, with a downtown area on the Cape Fear River offering many restaurants, shops, and live music opportunities. The Service Department is open Monday through Friday; the Sales department is closed on Sundays with reduced Saturday hours.

Benefits

• Vacation, sick, and personal days
• Company-subsidized health insurance
• Matching 401k plan

Responsibilities

• Perform work specified on the repair order with efficiency and in accordance with dealership policies
• Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
• Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, and others
• Communicate directly with the Service Advisor so that customers are informed if any additional service is needed
• Provide an estimate of time needed for additional repairs
• Execute repairs under warranty to manufacturer specifications

Qualifications

• 2+ years of Service Technician experience preferred
• High school diploma or equivalent
• ASE Certification required
• B level qualifications, including Diagnostic, Electrical, and Engine Repair
• Dexterity requiring a steady hand and excellent hand-eye coordination
• Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment
• Excellent customer service skills and basic computer competencies
• Positive, friendly attitude along with an eagerness to improve
• Enjoy working in a dynamic environment
• Teammate with ability to collaborate with others effectively
• Ability to learn new technology, repair and service procedures and specifications
• Valid driver's license and clean driving record