Automotive Technician A

About the role

A Technician is primarily responsible for using their experience and technical expertise to diagnose drivability and electrical systems. A successful Technician will use leadership and mentoring skills to drive a team to increase customer care and satisfaction. A Technician will have direct interaction with customers and deliver superior service through educating the customer on the problems and proposed solutions for their vehicle.

Responsibilities

• Diagnose and repair to specifications -- brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
• Perform job duties of all lower job descriptions (Technician B, Mechanic, General Service Technician).
• Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers on an as-required basis.
• Continuously learn new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive technology.
• Assist fellow technicians/mechanics in performing technical activities.
• Keep store management aware of mechanical repair problems as they occur.
• Maintain an organized and neat shop.
• Adhere to all company policies, procedures, safety and environmental rules.

Requirements

• High School Diploma or GED
• 3+ years of strong automotive mechanical diagnosis, problem-solving and repair experience
• 4 or more ASE certifications preferred (A4 Steering and Suspension & A5 Brakes, plus 2 from: A1 Engine Repair, A6 Electrical, A7 HVAC, A8 Engine Performance, L1 Advanced Engine Performance)
• Section 609 certification required
• State Inspection license if applicable
• Valid driver's license
• Successful completion of pre-employment background check
• Ability to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance
• Frequent standing and walking for long periods of time
• Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting
• Ability to communicate effectively in person, by telephone, or by using telecommunications equipment
• Ability to enter and locate information on computer
• Ability to present information to small and large groups
• Ability to visually verify information, often in small print
• Ability to safely operate a motor vehicle

Skills

• Leadership and mentoring skills
• Collaboration and team-first mentality
• High level of motivation, energy, and customer-focused attitude

Benefits

• Medical, dental, and vision benefits
• Life insurance