Automotive Service Valet

About the role

Join Westbury Alfa Romeo/Fiat, a proud member of the VIP Automotive Group of Long Island, where exceptional leadership, a customer-first culture, and opportunities for professional growth await you. Our team is dedicated to providing outstanding customer experiences in a collaborative, dynamic work environment that fosters learning, career advancement, and excellence.

Essential Duties & Responsibilities

• Greet all customers entering the service area with a friendly and upbeat attitude.
• Absorb and direct customers to the appropriate department or staff member.
• Manage the service traffic flow and maintain efficient parking coordination.
• Confirm customer appointments and gather essential vehicle information, including name, VIN, tag number, mileage, and any visible vehicle damage.
• Safely drive and park vehicles as needed within the service area.
• Maintain a clean, safe, and organized service drive area.
• Inspect vehicles for cleanliness, damage, and compliance with dealership standards.
• Create key tags for vehicle identification.
• Remove protective materials from vehicles upon customer delivery.
• Follow proper procedures when returning vehicles, ensuring no warning lights are on.
• Absorb and manage accurate records and key management.
• Provide exceptional customer service by thanking customers and encouraging safe driving.
• Keep up with uniform and equipment standards, including wearing a name badge and maintaining a charged headset.
• Support cleanliness and organization within the service center.

Qualifications

• A friendly and professional demeanor with excellent customer service skills.
• Strong attention to detail and organizational abilities.
• Ability to drive both automatic and manual transmission vehicles.
• Valid driver’s license with a clean driving record required.
• Ability to work effectively in a fast-paced environment.
• Strong communication and teamwork skills.
• Prior automotive or valet experience is a plus.

Benefits

• Medical & Dental Insurance
• 401(k) Retirement Plan with employer contributions
• Paid Time Off (vacation, sick, and personal days)
• Supplemental Benefits (disability, life insurance, etc.)
• Recognition Programs and Annual Awards
• Career Advancement Opportunities
• Professional Development Assistance