Automotive Service Technician
About the role
Serra Ford Farmington Hills is seeking a versatile and experienced Ford Certified Technician to join our fast-paced service department. The ideal candidate is a well-rounded automotive professional capable of performing a variety of general repairs across all vehicle systems. This is a great opportunity to join a top-performing service team with long-term growth potential and excellent benefits. Serra Ford Farmington Hills is part of Serra Automotive, one of the nation’s leading privately-held automotive retail groups. Founded in 1973 with a customer-first philosophy, Serra Automotive has grown into a network operating in 8 states with more than 60 dealerships, representing 27 automotive brands and employing over 3,600 people nationwide. The group’s commitment to quality service, integrity, and career growth makes Serra a trusted name in automotive sales and service.
Responsibilities
- Perform general automotive repairs efficiently and accurately across engine, transmission, brakes, suspension, electrical, HVAC, steering, and other systems
- Test-drive vehicles and diagnose issues using diagnostic tools and manufacturer service equipment
- Complete work orders according to dealership and Ford service standards
- Communicate directly with Service Advisors to update customers on additional services and repair timelines
- Execute warranty and standard repairs to manufacturer specifications
- Maintain a clean, organized work area and ensure customer vehicles are returned in excellent condition
Requirements
- Minimum of 2 years experience as a general automotive technician, specifically with Ford vehicles (preferred)
- Broad knowledge of all vehicle systems and ability to perform multiple types of repairs
- Ability to read and follow service manuals, instructions, and diagnostic information
- Strong problem-solving, analytical, and communication skills
- Positive attitude, team-oriented mindset, and strong work ethic
- Valid driver’s license and clean driving record required
Skills
- Ability to identify and troubleshoot a wide range of vehicle issues
- Skilled in general automotive repair, maintenance, and diagnostics
- Proficient with electronic diagnostic tools and repair equipment
- Flexible, adaptable, and willing to learn new procedures and technology
Benefits
- Competitive compensation packages based on performance and sold maintenance
- Opportunities for career growth and development
- Medical, Dental, Vision, 401K, and other benefits offered
- Supportive team environment
- Paid Time Off
- Family owned and operated
- Employee discounts on services and vehicles
Pay
Compensation is competitive and based on experience; pay will be communicated at the