Automotive Service Technician
Ken Garff Automotive Group · Indianola, IA · 1 mo ago
ManagementFull-time
About the role
Stew Hansen Southtown, a Ken Garff Automotive Dealership, seeks an experienced Automotive Service Technician (Mechanic) who aligns with their core values of respect, integrity, growth, humility, and teamwork.
Responsibilities
- Perform efficient and expert work on repair orders, in accordance with dealership, state, and factory standards.
- Maintain knowledge of all factory-technical bulletins.
- Address customers' primary concerns with diagnosis, repair, and quality control to attain 'Fixed First Visit' expectations.
- Perform the KG Electronic Multi Point Inspection on every vehicle; immediately notify Service Advisor if the car has more problems than expected, fewer problems than expected, or if problems will take longer than anticipated.
- Master our Dealer Management System (Reynolds) for time keeping, work distribution, electronic inspections, repair quotes, and communication.
- Be accountable for all dealership-owned tools and maintain superior cleanliness throughout the workspace and in all customer vehicles ("leave no trace" standard).
Requirements
- 2 to 3 years of automotive technician (mechanic) experience preferred.
- You are accommodating and analytical, while producing highly precise and accurate work.
- ASE or dealership manufacturer certifications describe your background.
- Your work is accurate while you are reserved, imaginative.
- You have excellent dexterity skills as well as patience, creativity, good judgment, and an eye for detail.
- You are unselfish and approachable with a preference for detailed, skill-based work.
- You must be 18 years or older and be authorized to work in the U.S.
- You have a High School Diploma or equivalent.
- You can read and comprehend job-related instructions and information, electronic and paper-based.
- You have a valid in-state driver's license and a good driving record, per company standards.
Qualifications
- Highly skilled in reading and understanding technical manuals and service bulletins.
- Proficient in using diagnostic equipment and tools.
- Strong problem-solving and critical thinking skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
Skills
- Knowledge of ASE or dealership manufacturer certifications.
- Proficiency in using dealership management systems.
- Strong attention to detail and accuracy.
- Effective communication and customer service skills.
Benefits
- Paid training, certifications, and real career growth.
- Paid Time Off starting your first week.
- 401k with company match.
- Red Wing boot program (annual replacement of work boots).
- 1:1 Tech to PC - You'll have information at your fingertips.
- Maternity/Paternity Program.
- Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance.
- Great people with a great culture.
- Year-end bonus program for all employees (Garff Giveback).
- Employee discounts on Vehicle Purchase, Parts, Service and More!
Pay
Competitive flat rate pay, efficiency bonuses, and a variety of other incentives including a tool allowance and discounts.
Schedule
Flexible schedule to accommodate your needs and the demands of the job.