Jobs · Management · Iowa

Automotive Service Technician

Ken Garff Automotive Group · Indianola, IA · 1 mo ago
ManagementFull-time

About the role

Stew Hansen Southtown, a Ken Garff Automotive Dealership, seeks an experienced Automotive Service Technician (Mechanic) who aligns with their core values of respect, integrity, growth, humility, and teamwork.

Responsibilities

  • Perform efficient and expert work on repair orders, in accordance with dealership, state, and factory standards.
  • Maintain knowledge of all factory-technical bulletins.
  • Address customers' primary concerns with diagnosis, repair, and quality control to attain 'Fixed First Visit' expectations.
  • Perform the KG Electronic Multi Point Inspection on every vehicle; immediately notify Service Advisor if the car has more problems than expected, fewer problems than expected, or if problems will take longer than anticipated.
  • Master our Dealer Management System (Reynolds) for time keeping, work distribution, electronic inspections, repair quotes, and communication.
  • Be accountable for all dealership-owned tools and maintain superior cleanliness throughout the workspace and in all customer vehicles ("leave no trace" standard).

Requirements

  • 2 to 3 years of automotive technician (mechanic) experience preferred.
  • You are accommodating and analytical, while producing highly precise and accurate work.
  • ASE or dealership manufacturer certifications describe your background.
  • Your work is accurate while you are reserved, imaginative.
  • You have excellent dexterity skills as well as patience, creativity, good judgment, and an eye for detail.
  • You are unselfish and approachable with a preference for detailed, skill-based work.
  • You must be 18 years or older and be authorized to work in the U.S.
  • You have a High School Diploma or equivalent.
  • You can read and comprehend job-related instructions and information, electronic and paper-based.
  • You have a valid in-state driver's license and a good driving record, per company standards.

Qualifications

  • Highly skilled in reading and understanding technical manuals and service bulletins.
  • Proficient in using diagnostic equipment and tools.
  • Strong problem-solving and critical thinking skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.

Skills

  • Knowledge of ASE or dealership manufacturer certifications.
  • Proficiency in using dealership management systems.
  • Strong attention to detail and accuracy.
  • Effective communication and customer service skills.

Benefits

  • Paid training, certifications, and real career growth.
  • Paid Time Off starting your first week.
  • 401k with company match.
  • Red Wing boot program (annual replacement of work boots).
  • 1:1 Tech to PC - You'll have information at your fingertips.
  • Maternity/Paternity Program.
  • Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance.
  • Great people with a great culture.
  • Year-end bonus program for all employees (Garff Giveback).
  • Employee discounts on Vehicle Purchase, Parts, Service and More!

Pay

Competitive flat rate pay, efficiency bonuses, and a variety of other incentives including a tool allowance and discounts.

Schedule

Flexible schedule to accommodate your needs and the demands of the job.

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