Automotive Service Cashier Quirk Hyundai - Bangor

About the role

Quirk Auto Group is seeking talented individuals to join their team at Quirk Hyundai in Bangor. The ability to perform at a high level is directly linked to the efforts of their professional team.

Responsibilities

• Greets all customers promptly and in a friendly, positive, and enthusiastic manner.
• Ensures invoice totals are accurate.
• Answers customer calls promptly, courteously, and makes every effort to satisfy caller’s inquiry.
• Collaborates with other employees to provide service to customers.
• Identifies and supports opportunities for methods/process improvement.
• Reconciles daily transactions to documents, cash, credit card vouchers and cash register tape/totals.
• Provides customers with basic explanations of costs associated with service.
• Fulfills Quirk policies on accepting and processing payments.
• Maintains knowledge of warranty and extended service contract deductibles and coverage.
• Assists in tracking extended warranty claims as necessary.
• Uses computer and other record-keeping systems to manage information.
• Collects money and gives appropriate change to customers.
• Completes invoices with required customer information.
• Verifies dollar amounts on invoices.
• Generates pride and commitment in the service department, instilling customer confidence.
• Has an approachable, positive, and enthusiastic style. Encourages open communication through active listening.
• Actively listens to customer concerns and responds to needs.
• Shifts priorities as work demands.
• Maintains courteous and professional relationships in all situations with customers and employees.

Requirements

A High School Diploma or equivalent is required.

Qualifications

Ability to operate an automobile, prolonged periods of standing, stooping and bending, and an approachable, positive, and enthusiastic style are essential.

Skills

Customer service skills, attention to detail, and the ability to follow policies and procedures are key.

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Schedule

Monday to Friday, with weekend availability.

Pay

Unlimited earning potential with an extremely generous compensation program and industry-leading benefits.

Working Location

In person at Quirk Hyundai in Bangor.