Automotive Service Cashier - Portland

About the role

Quirk Auto Group is seeking talented individuals to join their team at Quirk Chevrolet in Portland. The ability to perform at a high level is directly linked to the efforts of their professional staff, and they are actively recruiting more skilled professionals.

Responsibilities

• Greets all customers promptly and in a friendly, positive, and enthusiastic manner.
• Ensures invoice totals are accurate.
• Answers customer calls promptly, courteously, and makes every effort to satisfy caller’s inquiry.
• Collaborates with other employees to provide service to customers.
• Identifies and supports opportunities for methods/process improvement.
• Reconciles daily transactions to documents, cash, credit card vouchers and cash register tape/totals.
• Provides customers with basic explanations of costs associated with service.
• Fulfills Quirk policies on accepting and processing payments.
• Maintains knowledge of warranty and extended service contract deductibles and coverage.
• Assists in tracking extended warranty claims as necessary.
• Utilizes computer and other record-keeping systems to manage information.
• Collects money and provides appropriate change to customers.
• Completes invoices with required customer information.
• Verifies dollar amounts on invoices.
• Generates pride and commitment in the service department, instilling customer confidence.
• Has an approachable, positive, and enthusiastic style, fostering open communication through active listening.
• Actively listens to customer concerns and responds to needs.
• Shifts priorities as work demands.
• Maintains courteous and professional relationships in all situations with customers and employees.

Requirements

• High School Diploma or equivalent.

Qualifications

Top performers deserve top pay. If you have the Drive, We have the Vehicle.

Skills

None specifically listed, but strong interpersonal skills, attention to detail, and customer service orientation are essential.

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Schedule

Monday to Friday

Pay

Unlimited earning potential with an extremely generous compensation program in addition to industry-leading benefits.

Working Effectively With Others

Generates pride and commitment in the service department, instilling customer confidence. Has an approachable, positive, and enthusiastic style. Fosters open communication through active listening. Actively listens to customer concerns and takes action to respond to needs. Shifts priorities as work demands. Maintains courteous and professional relationships in all situations with customers and employees.

Physical Requirements & Working Conditions

• Ability to operate an automobile
• Prolonged periods of standing, stooping, and bending