Automotive Service Cashier

Overview

The Service Cashier is a key customer-facing role responsible for finalizing service transactions and ensuring a smooth, positive checkout experience for our service customers. This position supports the service department by accurately processing payments, coordinating with service advisors, and maintaining a high level of customer satisfaction in line with Bob Howard Acura’s standards.

Responsibilities

• Maintain confidentiality of company and customer information
• Inspect service repair orders and parts invoices for accuracy and completeness
• Reconcile repair orders and ensure proper documentation
• Calculate charges for materials, labor, taxes, and warranty as applicable
• Collect payments (cash, check, or authorized charge) and provide receipts/change
• Document charge purchases per office policies
• Complete accounting sections of repair orders as directed
• Accumulate and submit all closed repair orders and invoices daily
• Handle and account for daily cash transactions
• Return customer keys upon payment and direct them to their vehicles
• Answer service department calls, transfer appropriately, and take messages when needed

Qualifications

• Excellent verbal and written communication skills
• Professional appearance and strong work ethic
• Positive attitude with high energy
• Exceptional customer service abilities
• Self-motivated and proactive
• Ability to thrive in a process-driven environment

Benefits

• Starting pay: $15.00+ per hour (based on experience)
• Health, Dental, Vision, Life, and Disability insurance
• 401(k) plan with company match
• Paid Time-Off
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment may be contingent upon successful completion of a background check and/or drug screening.