Automotive Service Advisor / Writer | Up to $80K & Weekends Off | Watkinsville
Location: 1079 Hog Mountain Road, Watkinsville, GA 30677
About the role
This brand-new state-of-the-art facility opened in January 2026. Our rapid growth has us looking to grow our great team. Come and be part of creating the culture and brand of one of the premiere Automotive Service Organizations in the country. As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle. Service Advisors guide our guests through the entire repair process, keeping them informed about the status of their vehicles and ensuring their satisfaction before they leave our facility.
A Personal Message from the Owner – Join Us in Building Something Great in Watkinsville
After 30 years of leading large teams and building high-performing, people-first cultures in major organizations, I’m excited to bring that same passion and experience to this new chapter with Christian Brothers Automotive in Watkinsville. My mission is simple: to create a workplace where team members feel valued, supported, and inspired. I believe in helping people grow—professionally and personally—and I’m committed to fostering an environment that is positive, fun, energetic, and rewarding. If you’re looking for more than just a job—if you want to be part of a team that works together toward a shared mission, where your contributions matter and your growth is a priority—then I’d love to talk with you. Christian Brothers is an exceptional organization, and we’re ready to do great things in Watkinsville. Let’s build something amazing together.
Responsibilities
- Greet every guest that enters our facility with hospitality and respect
- Present the best solution to properly repair our guests' vehicle in a way that is easy for them to understand
- Manage the store’s workflow in an effective and efficient manner
- Consistently and effectively sell our services without jeopardizing honesty and integrity
- Maintain a positive attitude and team atmosphere at all times
- Communicate on the phone in a clear professional manner
- Build long-term relationships between the store, yourself and the guest we serve
- Directs, coordinates, and participates in performing customer service activities
- Shuttle guests as needed in CBA branded vehicle
- Ensure that all repairs are performed to proper specifications
- Work together as a team and assist other employees as needed
- Other duties as assigned
Requirements
- Current driver’s license
- Driving record acceptable to our current insurance carrier
- Proficiency in Windows based computer software and automotive store applications
- Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role
Physical Requirements
- Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
- Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
- Occasionally lifting and carrying objects over 50 lbs.
- Keeping a brisk work pace in a high-volume environment
Benefits
- Up to $80K annual earnings for the most skilled Service Advisors
- Fully air-conditioned shop
- Closed every weekend to spend time with family & friends
- Paid vacation & paid holidays
- Birthday day off
- Healthcare benefits available
- 401K + match
- Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
- On-going training & career advancement
- Locally owned and operated
- Chaplain care support available
- Employee appreciation events
- Appreciation team lunches
- Employee Point Store Access - Redeem your Flywheel Training Points for awesome swag & rewards
- Continuous training available through the CBA Flywheel Learning System
- Future Franchise Leadership Academy (FFLA) - Path to shop ownership available
Schedule
Monday – Friday, 7am – 6pm
Additional Information
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.