Automotive Service Advisor / Writer | Up To $75K & Weekends Off | Gilbert SanTan on Pecos Rd

Christian Brothers Automotive Benefits: *Up To $75K Annually for Highly Qualified CandidatesClosed Every Weekend To Spend Time With Family & FriendsEmployer-paid Financial Wellness Program and App, SmartDollar & EveryDollarPaid Vacation & Paid HolidaysHealthcare Benefits AvailableMatching Retirement PlansEmployee Appreciation EventsOn-Going Training & Career AdvancementLocally Owned and OperatedContinuous Training Available Through The CBA Flywheel Learning System Job Description Job Title: Automotive Service Advisor / Writer Location: 1245 E. Pecos Rd, Gilbert, AZ 85295 Job Overview: As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle. Service Advisors guide our guests through the entire repair process, keeping them informed about the status of their vehicles and ensuring their satisfaction before they leave our facility. Responsibilities include, but are not limited to: Greet every customer with hospitality and the highest level of respectPresent the best solution to properly repair the customer’s vehicle. Educate them via technician recommendations and findings through digital inspections in a way that is easy for them to understandConsistently and effectively sell our services without jeopardizing honesty and integrityResearch, order, and track parts for vehicle repairs. Communicate effectively with technicians on all aspects of the service being provided to the customerAlways maintain a positive attitude and team atmosphereCommunicate on the phone in a clear, professional mannerBuild long-term relationships between the store, yourself, and the customerDirect, coordinate, and participate in customer service activities as dictated by the customer's needs and shop workload. Ensure all repairs are performed to proper specificationsShuttle customers as neededAssist other employees as neededOther duties may be assigned Qualifications Qualifications: Current driver’s licensesDriving record acceptable to our current insurance carrierProficiency in Windows based computer software and automotive store applicationsExperience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales roleASE certification in service management or equivalent experienceSupervisory or management experienceHigh school diploma or GEDAssociates degree or undergraduate degree Physical Requirements: The physical demands described here are representative of those that must be met by an Service Advisor to successfully perform the essential functions of this job. This list includes some physical requirements while performing the duties of this job: Being on your feet for the majority of the workday (standing, walking, etc)Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pmOccasionally lifting and carrying objects over 50 lbs. Driving manual transmission vehiclesKeeping a brisk work pace in a high-volume environmentUsing a keyboard and mouse several times dailyUsing a standard handset phone several times daily Additional Information Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center. Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision. All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.