Automotive Service Advisor
Jaffarian Volvo Toyota · Haverhill, MA · 10 mo ago
OTHRFull-time
About the role
Jaffarian Toyota is seeking qualified Sales Professionals to join their Service Management Training Program. They are a fast-paced, high-energy team dedicated to delivering the best customer experience.
Responsibilities
- Serve as the liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer
- Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; entering RO into service database system
- Provide the client with an accurate estimate of repair or maintenance cost, and/or a minimal diagnostic fee with explanation of associated cost, detailing problems and pertinent information, and secure client authorization of repair or service
Qualifications
Qualified candidates will possess exceptional communication skills, works well in a team environment and are self-motivated with an appetite to thrive.
Benefits
- Engaged knowledgeable management
- Air Conditioned Shop
- Dedicated service BDC, our phones get answered!
- Top performing CSI
- Loyal customer base
- Medical Insurance
- Dental Insurance
- Prescription Insurance
- Long Term Disability Insurance
- Short Term Disability Insurance
- Vision Insurance
- Life Insurance
- Paid Holidays
- Paid Vacations
- Paid Training