Automotive Service Advisor

Responsibilities

• Greet customers in a very timely manner with an energetic greeting
• Listen to the customer's concerns and requests and document accordingly & accurately
• Generate a repair order with accurate and detailed descriptions of the customers concerns and requests
• Monitor all vehicles in the process and update customers as required throughout their visit
• Answer incoming service phone calls to answer questions and set service appointments
• Call customers to gain approval for the repairs and services that their vehicle needs
• Perform all of the above with excellent customer service skills

Requirements

• Strong teamwork skills
• Willing to submit to a drug screen and background check
• Must have clean driving record must have valid driver's license