Automotive Service Advisor
FINDLAY TOYOTA · Las Vegas, NV · 1 wk ago
OTHRFull-time
Findlay is one of the largest and fastest-growing automotive groups in the Southwest U.S. We're seeking top talent to help grow our business and keep up with high demand. This is a great opportunity to join a team that offers growth and recognizes hard work.
Benefits
- Great working environment
- Paid training
- Medical, dental, and vision insurance
- 401K
Responsibilities
- Greet customers promptly in a friendly manner
- Obtain customer and vehicle information
- Provide excellent customer service to all customers
- Clearly report all vehicle symptoms as described by the customer
- Establish follow-up time
- Monitor the progress of each vehicle throughout the day and update customers frequently
- Explain all completed work and charges to customers
Requirements
- Proven record of achieving exceptional customer satisfaction
- Previous customer service experience
- Above-average energy level
- A desire for a long-term career with a growing organization
- Personal and professional integrity