Automotive Service Advisor
Far East Motors · Silver Spring, MD · 1 wk ago
On-siteOTHRFull-time
About the role
We are seeking an automotive service advisor with experience in an independent auto repair shop to join our team. The ideal candidate should be able to provide excellent customer service and help customers make informed decisions about their vehicle repairs.
Responsibilities
- Help customers understand their vehicle's needs by professionally presenting technician recommendations.
- Guide customers through repair decisions with confidence and transparency.
Requirements
- A professional appearance.
- An extremely positive attitude.
- A willingness to learn new processes.
- The ability to retain information and build relationships with technicians.
Qualifications
- Experience in an independent auto repair shop.
- Strong communication skills.
- Willingness to learn and adapt to new processes.
Skills
- Excellent customer service skills.
- Ability to present technical information clearly and confidently.
- Strong problem-solving skills.
Benefits
- Competitive compensation with performance incentives.
- Strong, consistent earning potential.
- Technician diagnostics you can stand behind and feel comfortable selling.
- Company-paid training.
- A supportive team environment.
- Health, dental, and vision insurance.
- Paid time off.
Pay
Pay plan will vary based on ability and experience.
Schedule
Details on schedule will be provided during the interview process.