Automotive Service Advisor

At Blain’s Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career, and enjoy a positive balance. As a family-owned retailer, we take pride in offering a competitive benefit package designed to support you and your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years.

Benefits

• Medical, Prescription, Dental, Vision
• Short & Long Term Disability, Life Insurance
• Ancillary Benefits, Identity Theft Protection, Pet Insurance
• All major holidays and birthday off
• Advanced Leadership Training Programs: build the skills to grow your career
• Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt, and much more
• Internal recognition programs that support an engaged workplace
• 401(K) with company match
• Paid ASE testing and certifications
• Weekend premium pay: $2.50 per hour for Saturday and Sunday shifts

Pay

Base pay up to $20.00/hr. The pay listed for this position may vary based on experience. Compensation decisions are contingent on the facts and conditions for each job opening, including training, experience, work location, required travel, and external market conditions.

Responsibilities

• Perform automotive services in a timely and efficient manner while providing quality customer service
• Assist customers with their purchases in a customer service and sales-focused environment
• Utilize computers to determine product inventory levels and product arrival dates
• Utilize computers and VAST system to set up work orders for customers, schedule service work, and communicate with the service department
• Explain work orders and invoices to customers
• Perform retail cashier duties by obtaining and processing customer payments
• Install batteries, balance wheels, repair and install tires when required
• Perform oil changes using LOF procedures when required
• Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures
• Interpret vehicle inspection results and make appropriate service recommendations to customers

Requirements

• Great communication skills
• Ability to pass pre-employment drug screening and background checks
• Ability to read and speak English
• Ability to effectively communicate with customers and coworkers
• Must be 18 years of age or older
• Prior auto repair experience is preferred
• Prior retail experience preferred