Jobs · Finance · California

Automotive Sales & Finance Manager

Swickard Auto Group · Palo Alto, CA · 2 wk ago
On-siteFinance$80k–$150k/yrFull-time

About the role

This hybrid role sits at the intersection of the sales floor and the finance office. The person who fills it will have significant influence over both the guest experience and the store's performance.

Responsibilities

  • Desk deals with accuracy, urgency, and integrity – structuring transactions that work for the guest and the store
  • Support and coach sales consultants on the floor – helping them navigate guest conversations, close deals, and deliver a hospitality-first experience
  • Guide guests through financing, leasing, and F&I product options with transparency and professionalism
  • Present and sell F&I products – including VSC, GAP, and maintenance – through a disciplined menu-based process
  • Ensure full compliance with all federal, state, and manufacturer regulations on every deal
  • Partner with sales leadership to ensure seamless deal flow and a consistent guest experience from first contact through delivery
  • Maintain rigorous CRM and DMS discipline – deal documentation, follow-up records, and compliance paperwork completed accurately on every transaction

Requirements

  • 3+ years of automotive experience spanning both sales management and F&I – proven performance in both functions required
  • Mercedes-Benz or luxury brand experience strongly preferred – comfort with high-net-worth clientele and a polished, professional presence
  • Demonstrated F&I performance metrics – PVR, VSC penetration, GAP penetration, and compliance record
  • Confident at the desk – able to work deals quickly and accurately without sacrificing the guest relationship
  • Deep knowledge of menu selling, deal structure, and compliance standards (Reg Z, TILA, FCRA)
  • Reynolds & Reynolds or CDK experience preferred
  • Active state F&I license, or the ability to obtain one prior to start

Qualifications

  • A hospitality mindset – you lead every guest interaction with integrity, transparency, and genuine care

Skills

  • Menu selling
  • Deal structure
  • Compliance standards (Reg Z, TILA, FCRA)

Benefits

  • Ongoing training
  • Career growth opportunities
  • Employee vehicle purchase and service discounts

Pay

$80,000 - $150,000+ OTE annually

Schedule

Hybrid schedule combining sales floor and finance office responsibilities

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