Automotive Sales Consultant - Troy, Michigan, United States

About LaFontaine Infiniti Troy LaFontaine Infiniti Troy is part of the award-winning LaFontaine Automotive Group, a family-owned business established in 1980. We operate 55+ retail franchises, 7 collision centers, and 60+ Michigan locations with 3,000+ employees. Our mission is to build lifelong relationships that connect families, strengthen communities, and personalize the automotive experience. We pride ourselves on a supportive culture, community involvement, and a commitment to environmental responsibility. For more details, visit www.familydeal.com.

About the role

We are seeking a motivated Automotive Sales Consultant to join our team. In this role, you will engage customers to understand their vehicle needs, explain vehicle features, and guide them through the sales process. Your goal is to build strong customer relationships and consistently achieve sales targets.

Responsibilities

• Greet customers and assess their vehicle preferences and requirements.
• Demonstrate vehicle features and operation in the showroom and during test drives.
• Recommend optional equipment and accessories to enhance customer satisfaction.
• Manage vehicle availability and inventory options.
• Work with Sales Managers to determine pricing, including taxes, trade-in values, licensing, discounts, and financing.
• Prepare and process all sales documentation, including credit applications and contracts.
• Deliver vehicles to customers and ensure they understand operation, warranty, and paperwork.
• Maintain a system for prospect development to cultivate potential customers.
• Stay current on new products, features, and accessories through ongoing training and meetings.
• Comply with company policies while meeting or exceeding sales targets.

Requirements

• Ability to stand, walk, talk, and hear throughout the workday.
• Occasional lifting or moving of up to 10 pounds.
• Ability to work in various weather conditions and exposure to exhaust fumes or airborne particles.
• Vision capabilities including close, distance, color, and peripheral vision.

Qualifications

• High school diploma or GED required.
• Valid driver’s license with a satisfactory Motor Vehicle Report (MVR).
• Proven experience in automotive or related sales.
• Ability to read and interpret business materials, technical procedures, and regulations.
• Strong written and verbal communication skills.
• Effective problem-solving skills and ability to handle diverse sales situations.
• Capability to follow verbal and written instructions accurately.

Benefits

• Tremendous product & inventory