Automotive Sales Consultant - Ann Arbor, Michigan, United States

About the Role

Join a growing business committed to family, employee growth, environmental protection, and community involvement. As an Automotive Sales Consultant, you will sell automobiles by understanding and demonstrating their features, developing and qualifying buyers, and closing sales.

Responsibilities

• Greet customers on the sales floor and determine their vehicle preferences (make, type, and quality).
• Explain features and demonstrate vehicle operation in the showroom or on the road.
• Suggest optional equipment for customer purchase.
• Research availability of models and optional equipment.
• Consult with the Sales Manager to ensure no customer leaves without assistance; compute and quote sales price, including tax, trade-in allowance, license fees, discounts, and financing requirements.
• Prepare all related paperwork and applications (e.g., sales slip, credit application).
• Deliver new vehicles to customers, ensuring they understand the vehicle’s operating features, warranty, and paperwork to build customer loyalty.
• Maintain a prospect development system.
• Stay knowledgeable about new products, features, accessories, etc.
• Attend sales meetings and training sessions as scheduled.
• Adhere to Company policies and procedures.
• Meet or exceed written forecast and projected sales numbers.

Requirements

• High School Diploma or GED.
• Valid driver’s license and satisfactory Motor Vehicle Report (MVR).

Skills & Qualifications

• Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from managers, clients, customers, and the public.
• Ability to solve practical problems in situations with limited standardization.
• Ability to interpret instructions in written, oral, or schedule form.

Physical Requirements

• Frequently exposed to outside weather conditions.
• Regularly required to stand, talk, and hear.
• Frequently required to walk and sit.
• Potentially exposed to exhaust fumes or other airborne particles.
• Occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required: close vision, distance vision, color vision, and peripheral vision.

Benefits

• Competitive compensation.
• Employee Referral Program.
• Employee discounts on sales and service.
• Comprehensive benefits package:
  • Medical, Dental, Vision.
  • Employer-paid Life/AD&D.
  • Employee Assistance Program.
  • Pet Insurance.
• Voluntary benefits:
  • Flexible Spending Account.
  • Life/AD&D, Short-Term and Long-Term Disability.
  • Critical Illness and Accident Insurance.
  • Legal & Identity Theft Protection.
• 401(k) with employer match.
• Holiday Savings Program with employer match.
• Paid Time Off.
• Holiday Pay.

About the Company

Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally recognized LaFontaine Automotive Group includes 55+ retail franchises, 7 collision centers, and 60+ Michigan locations, employing over 3,000 individuals. The group’s mission is to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities. LaFontaine represents brands such as Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen.

Core values: Accountability, Responsibility, Respect, Communication, Teamwork, and Passion.