Automotive Sales Associate

About the role

Family-owned/operated dealership, Ilderton Dodge Chrysler Jeep RAM in High Point, North Carolina is seeking a highly motivated and experienced Automotive Sales Associate to join the sales team. This is a full-time, individual contributor role with commission-based compensation. The fourth-generation owners are excited to meet candidates. The dealership has been serving the Triad area since 1926, emphasizing trust, friendly service, and a mission for customers to always "Trust in the Drive."

Responsibilities

• Greet and direct customers as they arrive on the lot to initiate the sales process.
• Help customers find a vehicle that fits their needs using up‑to‑date inventory information.
• Improve the sales experience by showcasing the vehicle's features on the lot.
• Aid customers in completing their sales applications.
• Support management in boosting sales by conducting daily inspections of the lot's vehicles and reporting any issues.
• Maintain up‑to‑date knowledge of all products, features, and accessories.
• Handle customer inquiries and complaints in a timely and effective manner.
• Follow up with customers after sales to ensure satisfaction and build long‑term relationships.
• Attend training sessions and workshops provided by the dealership or manufacturers to enhance product knowledge and sales skills.
• Stay up‑to‑date on training requirements.

Qualifications

• Previous experience in sales, preferably in the automotive industry.
• Excellent communication and interpersonal skills.
• Strong negotiation skills.
• Ability to work effectively in a fast‑paced environment.
• Basic knowledge of automotive technology and features.
• Proficiency in computer skills for managing customer information and completing sales transactions.
• Valid driver's license and clean driving record.
• High school diploma or equivalent; additional education or training in sales or automotive technology is a plus.

Benefits

• Commission with bonus opportunities
• Health, dental, and vision insurance
• HSA, FSA and Dependent Care FSA
• Life Insurance
• Disability Insurance
• 401k program
• Paid time off and paid holidays