Automotive Sales Associate

About the role

At Holiday Automotive, our sales associates are not just product experts, but they truly manage the experience of each customer who shops at our stores. As a Customer Experience Manager, you’ll gain the professional respect of working with a premier automotive company while guiding customers in their automotive journey. You’ll serve a key role in the success of the dealership and represent Holiday Automotive in the community while having fun and being supported by a caring leadership team. Sales experience is required.

Holiday Automotive is an award-winning, family-owned company known for upbeat employees who embody a culture of exceptional customer outcomes. We believe that genuine, engaged, ambitious, and friendly team members are the engine of our success. Our business thrives on an environment that empowers individuals, recognizes performance, and encourages a healthy work-life balance.

Responsibilities

• Promptly and professionally respond to internet and phone inquiries
• Assist customers in identifying a vehicle that meets their needs
• Demonstrate vehicle features to customers in person and virtually
• Complete the required paperwork to assist shoppers with their purchase
• Professionally represent Holiday Automotive in the community
• Work with the team to ensure vehicles are presented exceptionally well
• Follow up with sold customers to maintain a friendly, caring relationship and ensure repeat business

Qualifications

• Proven customer service skills and sales track record
• Strong interpersonal communication skills, in-person and over the phone
• Persuasive and able to overcome customer objections
• Proficient in basic business math
• Quick to learn and use CRM software
• Diligent work ethic and upbeat attitude
• A focus on the customer’s needs to enhance dealership and personal sales
• Good driving record

Benefits

• Non-commissioned, competitive pay ($91,000 annual average)
• Every 3rd weekend off
• Three-day weekends with performance achievement
• Accelerated paid time off (PTO) schedule
• Ample medical, dental, and vision insurance options
• Locally-managed 401(k) program with company contribution
• Health savings account with company contribution
• Flex spending options
• Life and disability insurance options
• Accident, critical illness, and hospital indemnity insurance options
• Appealing employee discounts on vehicles, services, parts, and accessories
• Ongoing training and education opportunities for advancement
• Gym reimbursement
• Tuition reimbursement
• Fun, team-oriented culture with occasional treats (e.g., Gillie cookies)

Schedule

Innovative scheduling with every third weekend off and regular three-day weekends once proficient in sales.