Automotive Sales Associate
Berlin City Auto Group · Portland, ME · 1 wk ago
On-siteSales$60k–$120k/yrFull-time
Your Role
As a Sales Associate, you'll help customers find the right vehicle while creating an exceptional buying experience from the first conversation through delivery. You'll build lasting relationships, grow your client base through networking and referrals, and become a trusted automotive advisor for your customers.
What You'll Do
- Deliver an outstanding customer experience throughout the sales process
- Build and maintain strong customer relationships that generate repeat business and referrals
- Prospect for new customers through networking, follow-up, community involvement, and digital lead opportunities
- Respond promptly to phone, email, text, and online vehicle inquiries
- Conduct professional vehicle presentations and test drives
- Guide customers through the purchase process while maintaining dealership profitability
- Follow up consistently with prospective and existing customers
- Stay current on Toyota products, technology, incentives, financing options, and competitive vehicles
- Maintain individual sales goals and customer satisfaction objectives
- Accurately maintain customer information and sales activities within dealership systems
- Follow all dealership policies, processes, and ethical sales practices
Who You Are
- Passionate about helping customers and delivering exceptional service
- Self-motivated with a strong work ethic and positive attitude
- Excellent communicator who enjoys building relationships
- Goal-oriented and driven to succeed in a performance-based environment
- Professional, dependable, and committed to continuous learning
- Comfortable using technology and CRM systems
- A collaborative team player who thrives in a fast-paced environment
Qualifications
- Must be at least 18 years old
- Valid driver's license with an acceptable driving record
- Ability to pass a pre-employment background check
- Authorized to work in the United States