Automotive Sales Advisor
McKie Ford · Rapid City, SD · Today
Full-time
About the Role
The Automotive Sales Advisor's primary role in the dealership is to lead customers through the car buying journey providing a high quality experience. Develop business through customer relationship management activities, interaction with service department guests, and on our lot containing expansive selection for both new, certified, and used vehicles.
What We Offer
- Excellent store culture
- Health, Dental, & Life Insurance
- Paid Training
- Ford Incentives
- 401k (with company match)
- Flexible Spending
Responsibilities
- Work with the customer from start to finish throughout the buying process
- Consult with clients to understand their needs and offer customized vehicle solutions
- Have personal income goals that align with business objectives
- Competitive nature, winning is extremely important to the right candidate
- Growth mentality with a want to expand and grow with our organization
- Answer customers questions with high quality answers containing up to date product knowledge, available ownership options (buy, lease, trade), and overall expertise in the automotive industry/market
- Present ownership options and utilize strong communication skills to improve customer experience and confidence in buying at McKie Ford
- Generate and confirm appointments to build overall opportunities available
- Make outbound phone calls to follow up with guests to assist during the buying process and those who have done business in the past
- Ability to build personal brand
- Exhibit great customer service skills maintaining high customer satisfaction on Manufacturers surveys
- Ability to create repeat and referral business
- Strong computer & phone skills
- Ability to adapt and be creative
- Maintain professional business attire and appearance
- High level of discipline and professionalism
- Always representing the company with professionalism, integrity, and belief in McKie Ford and the products they offer
Qualifications
- Must have a valid Driver's License
- Clean driving record
- Must be able to pass pre-employment screenings (background & drug test)
- Prior sales experience is a plus
- Available to work flexible hours & Saturdays (Mon-Fri 8-6 and Saturdays 8-5)