Automotive Pre-Owned Sales Associate

Responsibilities

• Greet customers and go over needs assessment
• Describe vehicle and operation, professional demonstrations of used vehicles
• Answer questions regarding the store and its merchandise
• Collect and prepare necessary documents
• Help maintain professional appearance of all inventory and arrangement of vehicles on the lot
• Exhibit consultative selling skills. Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.
• Complete all Les Stanford assigned sales training.
• Phone call follow-up with buyers to ensure successful referral business.
• Possess strong networking and appointment setting skills. Ensure no prospects leave our property without being assisted. Follow up with prospects and customers so as not to miss immediate, or longer term opportunities.
• Record customer/prospect communications in our Dealer Management System and Customer Management System consistently, accurately, and in a timely manner
• Learn to overcome objections and thrive within sales situations.
• Willing to be compliant and follow established process.
• Report directly to the Sales Manager regarding objectives, planned activities, reviews, and analysis.
• Bring your ‘A game’ along with a positive attitude to work with you every single day.

Qualifications

• Strong phone communication skills.
• Self-starter mentality and ambitious spirit preferred
• Ready to waste no time on learning new product in’s and out’s, eager to improve
• Strong in-person communication skills with customers and team members
• Professional, well-groomed personal appearance
• Clean driving record and valid driver’s license
• Natural personality and strengths that align with sales