Automotive Parts Professional

About the role

Roush Honda is a 100% employee-owned company and Top-Rated Auto Dealership. When you step into our dealerships, you will understand why we're different. We strive to provide a sense of belonging within our family-like workplace culture. Yes, we offer great benefits, opportunities for advancement, community involvement, and we're closed on Sundays. However, we believe our growth and success comes from our employees having a stake in our Employee-Owned Company. We provide an opportunity for the people who build the business to take it forward. We count on everyone to work together toward a common goal. When you work at Roush Honda, You Own It!

Responsibilities

As an Automotive Parts Professional, you'll be an important part of both our customer experience and dealership operations. This is a fast-paced position where you'll help customers and coworkers find the right parts while keeping orders and inventory accurate.

• Delivering World Class Customer Service to customers looking for Honda parts and accessories
• Listening to customer needs and recommending the correct parts and solutions
• Providing parts and technical assistance to customers and dealership employees
• Processing parts orders and maintaining accurate records
• Monitoring inventory levels and assisting with inventory audits
• Helping maintain an organized and efficient parts inventory
• Working closely with our Service, Sales, and Administrative teams
• Staying current on Honda vehicles, parts, and accessories
• Keeping the Parts Department clean, organized, and safe

Schedule

Candidates must be available to work:

• Monday–Thursday: 2:00 p.m.–10:00 p.m.
• Alternating Friday & Saturday: 8:00 a.m.–6:00 p.m.
• Closed Sundays

Benefits

• Employee Stock Ownership Plan (ESOP)
• Health, Dental & Vision Insurance
• 401(k)
• Paid Time Off
• Company-Paid Short-Term Disability
• Company-Paid Basic Life Insurance
• Long-Term Disability
• Voluntary Life Insurance
• Employee Referral Program
• Parts, Service & Vehicle Discounts

Requirements

We're looking for someone who enjoys helping people, knows automotive parts, and can stay accurate and organized in a busy environment. To be successful in this role, you'll need:

• Automotive parts knowledge, including the ability to accurately identify and recommend parts
• Strong customer service and communication skills
• Attention to detail when processing orders and working with inventory
• Strong problem-solving skills
• Basic computer proficiency for inventory management, order processing, and data entry
• Ability to work effectively with customers and teammates across the dealership
• Regular and reliable attendance
• Ability to follow applicable dress code and uniform requirements
• Ability to perform the physical requirements of the position, including lifting 85 lbs. or more and regularly kneeling, bending, walking, and standing for extended periods

Work Environment

This position involves exposure to typical dealership and parts-department conditions, including moving parts, chemicals, dust, dirt, and inclement weather.