Automotive Parts Counterperson
Shottenkirk Chevrolet KIA of Quincy is looking for a customer-focused, organized, and motivated Automotive Parts Counterperson to join our growing team in Quincy, Illinois. If you enjoy helping customers and technicians, have strong organizational skills, and want to build a long-term career in the automotive industry, we’d love to hear from you.
Responsibilities
- Assist retail and wholesale customers with automotive parts purchases
- Provide exceptional customer service in person, over the phone, and via email
- Accurately identify and look up parts using manufacturer catalogs and dealership software
- Process parts orders, invoices, returns, and special orders
- Supply technicians with the correct parts in a timely manner
- Maintain accurate inventory and help stock incoming shipments
- Organize and keep the parts department clean and orderly
- Communicate order status and estimated arrival times with customers
- Assist with inventory counts and cycle counts
- Work closely with the service department to ensure efficient repairs
- Follow dealership policies and manufacturer guidelines
Requirements
- Previous automotive parts experience is preferred but not required
- Knowledge of automotive parts and vehicle systems is a plus
- Strong customer service and communication skills
- Excellent organizational and multitasking abilities
- Basic computer skills and ability to learn dealership software
- Ability to work in a fast-paced environment
- Team-oriented with a positive attitude
- Ability to lift up to 50 pounds
- Valid driver’s license with a clean driving record
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid vacation and holidays
- Paid training
- Employee discounts on vehicles, parts, and service
- Opportunities for advancement within the Shottenkirk Automotive Group
Pay
$15.00 - $18.00 per hour, based on experience
Schedule
Full-time position
About the Company
At Shottenkirk Chevrolet KIA of Quincy, we know our employees are the foundation of our success. We invest in our team through training, career development, and opportunities for advancement. Whether you’re an experienced parts professional or looking to begin your career in automotive, you’ll be supported by a team that values hard work, integrity, and outstanding customer service.