Automotive Parts Counterperson

About the role

As a Parts Counterperson at Nutley Kia, part of the Generation Auto Group, you play a vital role in supporting our service operations by assisting technicians and customers with locating the correct parts for vehicle repairs and maintenance.

Responsibilities

• Order, receive, and distribute parts for service department technicians and retail counter customers
• Provide accurate information regarding parts availability, pricing, and vehicle compatibility
• Process parts orders efficiently and accurately
• Work closely with the service department to support timely repairs
• Process manufacturer returns and core returns as required
• Organize, stock, and maintain parts inventory to ensure accuracy and accessibility
• Maintain proper inventory levels, labeling, and organization
• Collaborate with team members to fulfill internal and external customer needs
• Aid customers with purchases, inquiries, and concerns in a professional and courteous manner
• Maintain a clean, organized, and efficient parts department workspace

Requirements

• Punctual, dependable, and reliable
• Flexible with scheduling, including availability to work Saturdays
• Attentive, welcoming, and service-oriented
• Strong verbal and written communication skills
• Self-motivated with the ability to work independently and as part of a team
• Spanish-speaking skills a plus
• Knowledge of automotive systems and repair procedures preferred
• Comfortable using computer software and dealership management systems
• Strong problem-solving skills and ability to thrive in a fast-paced environment
• Customer-focused mindset with the ability to build trust and rapport
• Willingness to continuously learn and adapt to evolving technology and industry standards

Qualifications

• High school diploma or equivalent
• Experience in a similar role preferred
• Knowledge of automotive systems and repair procedures preferred

Skills

• Excellent organizational and communication skills
• Ability to work independently and as part of a team
• Proficiency in computer software and dealership management systems
• Strong problem-solving and multitasking abilities

Benefits

• Paid Time Off
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Voluntary Life, Accident & Critical Illness Insurance
• 401(k) with Employer Match
• Paid Holidays
• Employee Purchase Program
• Perks & Discount Program
• Employee Celebrations
• Paid Manufacturer Training
• Company-Supplied Uniforms