Automotive Parts Counterperson

Responsibilities

• Aid retail, wholesale, and service department customers with parts inquiries and purchases.
• Promptly greet customers and technicians and provide exceptional customer service.
• Identify, source, and recommend the correct parts using manufacturer catalogs and dealership software.
• Process parts orders accurately and efficiently.
• Maintain accurate inventory records and monitor stock levels.
• Receive, stock, and organize incoming parts shipments.
• Cookorate with service advisors and technicians to ensure timely parts availability for repairs.
• Follow up on special orders and communicate status updates to customers and internal departments.
• Process returns, warranties, and core returns according to manufacturer guidelines.

Qualifications

• Previous automotive parts experience preferred.
• GM / Chevrolet experience preferred.
• CDK experience preferred.
• Strong knowledge of automotive systems, parts, and accessories.
• Experience with dealership management systems and electronic parts catalogs preferred.
• Excellent communication and customer service skills.
• Strong organizational skills and attention to detail.
• Able to multitask and thrive in a fast-paced environment.
• Valid driver's license and clean driving record.
• Able to lift up to 50 pounds and work in a physically active environment.

Benefits

• Medical and Prescription Drug Plans.
• Health Savings Account (HSA) Eligibility.
• Wellness Program.
• Dental and Vision Plans.
• 401K.
• Disability and Life Insurance.