Automotive Operations Coordinator - $2,500 Sign-on Bonus!
About the role
Dent Wizard is the nation’s undisputed leader in automotive reconditioning services and vehicle protection products. We are a stable, growing company with opportunities in 43 states, repairing over 2.5 million vehicles annually and employing more than 3,000 highly skilled individuals.
Responsibilities
- Works with AM/DM/ROD/RVP to ensure staffing levels meet existing and upcoming new business needs
- Hires new Technicians and coordinates the smooth transition through orientation into regular service
- Shares methods, aids, and techniques to enhance Technician performance
- Proactively addresses performance deficiencies and takes steps to correct
- Writes development plans when necessary
- Delivers superior administrative services to customers and employees within established timeframes
- Led the implementation of high-quality administrative and organizational processes
- Prioritizes, logs, and tracks operational workflow for use by all shop(s) employees
- Manages billing and invoicing
- Develops and maintains positive and productive relationships with customers
- Answers customer inquiries, resolves issues, communicates repair statuses, maintains supply inventory, controls quality
- SUBMIT TIMESHEETS, RESPONSES TO INFORMATION REQUESTS, MAINTAINS WORK LOGS AND PROVIDES UPDATES ON WORK-IN-PROGRESS
- COORDINATES REPAIR ESTIMATES
- CREATES REPORTS, RESPONDS TO INFORMATION REQUESTS
- Completes general administrative activities including answering phones, fax, data entry, ordering supplies, etc.
- REINFORCES COMPANY EXPECTATIONS REGARDING PROFESSIONALISM IE. CUSTOMER SERVICE, QUALITY, DRESS CODE
- MAY ACT AS DIRECT SUPERVISOR IN THE ABSENCE OF A FIXED OPERATIONS MANAGER
- Maintains confidentiality
Requirements
- Experience in an administrative support role
- Ability to prioritize assignments from multiple managers
- Proficiency with iOS and Windows including MS Office (Word, Excel and PowerPoint)
- Credible and persuasive communication style
- Self-motivated with the ability to complete assignments autonomously
Qualifications
- Working knowledge of NetSuite and Adobe
Skills
- Strong organizational and administrative skills
- Excellent communication and interpersonal skills
- Ability to manage multiple tasks and priorities
- Proficiency with Microsoft Office Suite
Benefits
The compensation offered for this position will depend on qualifications, experience, and geographic location. The Starting Compensation Is Expected To Be $24.36-$35.00/Hour. We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution).
Pay
The starting compensation for this position is expected to be $24.36-$35.00/hour.
Schedule
Hours are flexible and can vary based on the needs of the business.
Benefits
We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution).
Company
EEO Statement: Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.
ADA Disclosure
Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dent Wizard's Human Resources Department to discuss their specific needs. Please feel free to contact us at recruiting@dentwizard.com.