Automotive Mobile Diagnostic Technician

Protech Automotive Solutions and its affiliated brands is looking for highly talented, dedicated, and quality-focused teammates to provide top-tier service to our customers.

About the role

Protech Automotive Solutions has an immediate opening for a Mobile Diagnostic Technician to perform all-purpose duties, including but not limited to:

• Applying technical knowledge to assist customers
• Answering inbound and outbound phone calls in support of Autel scanning units
• Answering technical questions relating to the scanning procedures of the Autel unit
• Conducting research to understand, explain, and resolve technology issues on vehicles

Pay

Mobile Diagnostic Technicians for this position can make up to $35.00 per flag hour.

Benefits

• Medical, dental, and vision benefits from day one
• Paid weekly
• Access to state-of-the-art products (3M Repair Products)
• Paid vacation and holidays (begin accruing day 1)
• Career growth opportunities (promote from within)
• Paid skilled trainings and certifications (I-CAR and ASE)

Requirements

• 2+ years of prior experience as a Diagnostic Technician (I-CAR & ASE certifications preferred)
• Must currently have or be willing to obtain proper tools to successfully complete job duties
• Must be able to pass all pre-employment screenings, including background checks
• Must be eligible to work in the U.S. with no restrictions

Skills

• Minimum age requirement of 21+ years
• Ability to perform consistent physical activity, including reaching below and above shoulder level, kneeling, bending, squatting, and lifting objects over 50 lbs
• Ability to read and understand instructions, written estimates, and work orders
• Effective verbal and written communication skills
• Ability to work through competing priorities and adapt to a fast-paced environment
• Ability to provide personable, friendly customer service to internal and external customers