Automotive Mobile Diagnostic Technician

About the Role

Protech Automotive Solutions is seeking a Mobile Diagnostic Technician to perform all-purpose duties, including but not limited to:

• Applying technical knowledge to assist customers
• Answering inbound and outbound phone calls in support of Autel scanning units
• Addressing technical questions related to scanning procedures of the Autel unit
• Conducting research to understand, explain, and resolve technology issues on vehicles

Benefits

• Medical, dental, and vision coverage from day one
• Industry-comparable pay, paid weekly
• Access to state-of-the-art 3M repair products
• Paid vacation and holidays (accrual begins day one)
• Career growth opportunities with internal promotions
• Paid skilled trainings and certifications (I-CAR and ASE)

Requirements

• 2+ years of prior experience as a Diagnostic Technician (I-CAR & ASE certifications preferred)
• Must currently have or be willing to obtain proper tools to complete job duties
• Must pass all pre-employment screenings, including background checks

Skills & Qualifications

• Minimum age requirement of 21+ years
• Ability to perform consistent physical activity, including reaching, kneeling, bending, squatting, and lifting objects over 50 lbs
• Ability to read and understand instructions, written estimates, and work orders
• Effective verbal and written communication skills
• Ability to work through competing priorities and adapt to a fast-paced environment
• Strong customer service skills for both internal and external customers

Must be eligible to work in the U.S. with no restrictions.