Automotive Manufacturing Field Service Technician

Come make the world and accelerate your success at Stanley Black & Decker, a global leader with approximately 43,500 professionals supporting iconic brands like DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

About the role

As a Field Service Technician on our Stud Welding team, you’ll work remotely supporting customers in the Indiana and Illinois area. This role involves frequent travel—up to 50% for special projects—with little advance notice and potential for extended periods away from home.

Responsibilities

• Perform field service calls, both locally and out-of-state, including integration support, teaching, adjustment, calibration, and diagnosing system issues.
• Commission systems at customer locations, which may require extensive walking or standing for long periods.
• Attend all customer kick-off meetings and complete final buy-off of installations, documenting open issues or exceptions.
• Ensure equipment operates at maximum target reliability (99.998%) or provide written documentation for exceptions.
• Diagnose and repair equipment to the component level using tools like oscilloscopes, multimeters, and chart recorders.
• Maintain service reports, update plant inventory, and log all open issues through SalesForce.com (SFDC FSL).
• Assist customers in identifying and ordering spare parts and capital equipment.
• File accurate expense reports in a timely manner.

Requirements

• 2+ years of experience in electrical/electronic equipment troubleshooting.
• Experience with robot/PLC interfacing, including basic ladder logic.
• Basic understanding of SWS and SPR systems, safety circuits, and commissioning systems.
• Ability to program systems and troubleshoot at an intermediate level.
• Knowledge of mechanical components (pneumatics, weld heads, feeders, spindles).
• Electronic technology degree or equivalent; Associate’s or Bachelor’s degree desirable.
• Typically 30% travel to customer sites; up to 50% for special projects.

Benefits

• Competitive salary and comprehensive benefits, including medical, dental, life, vision, and disability coverage.
• 401(k) retirement plan and Employee Stock Purchase Plan.
• Paid time off, including vacation, holidays, and personal days.
• Tuition reimbursement and access to learning resources (e.g., digital learning portal, Lean Academy, online university).
• Discounts on Stanley Black & Decker tools and partner programs.
• Well-being programs and volunteer opportunities.

Pay

The salary range for this position is $54,700–$93,500 annually, with total target cash compensation ranging from $57,000–$92,000 (including base salary and variable cash incentives). Actual pay may vary based on job level, location, experience, and compliance with local wage requirements. Eligible for annual merit increases.