Automotive Guest Concierge / Porter | Weekends Off | Rio Rancho Part time

Benefits

• Closed Every Weekend
• Paid Time Off & Paid Holidays
• Healthcare Benefits Available
• Matching Retirement Plan
• Employee Point Store Access – Redeem Your Training Points For Awesome Swag & Rewards
• Continuous Training Available Through The CBA Flywheel Learning System
• Chaplain care support available
• Employer‑Paid Financial Wellness Program and App, Smart Dollar & Every Dollar
• Weekly Team Lunches

Job Overview

As an Automotive Guest Concierge / Porter for Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You will be responsible for providing safe and reliable transportation to and from our shop for our guests. Additionally, you will provide excellent customer service by greeting guests, assisting with getting in and out of the shuttle, and ensuring the shuttle is clean and comfortable.

Responsibilities

• Desire to learn automotive repair service terminology and processes
• Check guests in and out
• Answer phone calls and schedule appointments
• Provide safe shuttle service for guests in the branded vehicle
• Move and park vehicles (must be able to drive manual transmission)
• Assist the shop with receiving, processing, incoming and outgoing parts and other errands as needed
• Keep the facility clean and organized
• Assist other team members with clerical tasks such as accounts receivable and filing paperwork
• Direct, coordinate, and participate in guest service activities as dictated by workload
• Serve as a community ambassador for the store by creating authentic relationships and partnerships
• Follow all safety policies and procedures
• Other duties as assigned

Qualifications

• Ability to drive manual transmission vehicles
• Proven successful customer service experience; driven to serve others
• Strong interpersonal skills for effective communication with staff, vendors, and guests
• Valid state driver’s license
• Meet required insurance driving‑record parameters
• Enjoy a fast‑paced environment and a team mentality
• Ability to seek and accept coaching and direction
• Ability to multitask and meet deadlines
• Proficient with Microsoft Office Suite or related software

Physical Requirements

• Frequent sitting, standing, walking, talking, and hearing
• Occasional balancing, stooping, kneeling, and/or crouching
• Occasional lifting or moving up to 50 pounds
• Vision requirements: close, distance, peripheral, color vision, and ability to adjust focus

Schedule

Monday through Friday, 7:00 a.m. – 6:00 p.m. with a one‑hour lunch included.