Automotive General Service Lube Technician

About the role

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Responsibilities

• Provide service to customer vehicles, including checking and changing fluids and filters, airing tires
• Provide specialized service including but not limited to transmission, differential and radiator services
• Input customer and maintenance information into computer
• Explain service to customers and accept payment for services
• Provide prompt and courteous customer service; explain service provided, recommend services and answer questions
• Maintain clean facilities (work area, grounds, restrooms, customer area, etc.) including sweeping, mopping and emptying trash
• Observe and comply with safety rules and regulations
• Perform related duties as assigned

Requirements

• Ability to read and write English and successfully complete the Lube Technician training course
• Previous automotive experience is helpful
• Equipment operation includes overhead and floor mounted oil and grease guns, differential pump, transmission fluid exchange machine and calculator
• Ability to reach four feet in height overhead, with some bending, stretching, and constant use of stairs
• Ability to communicate effectively with customers and co-workers and respond to communication calls from co-workers
• Mobility is required

Qualifications

• Reports to the Manager and Assistant Manager; no direct supervisory responsibilities
• Receives daily assignments from the Manager and Assistant Manager and rotates through all Lube Technician duties (Upper Bay and Lower Bay, Greeter and Cashier)
• Works in a garage environment 100% of the time; exposure to heavy equipment, slick surfaces and hot‑cold temperatures
• Major accountabilities include timeliness and quality of service, accurate and timely data input, prompt and courteous customer service, clean and safe work area, safe work habits, clean and proper uniform usage with good hygiene, and effective employee relations

Pay

Compensation $15‑17 depending on experience