Automotive Equipment Technician

Responsibilities

• Follow Snap-on’s Safety priorities and maintain a safe working environment.
• Use Rapid Continuous Improvement in day-to-day activities to increase organizational capacity.
• Repair, maintain, and install equipment in assigned territory.
• Assist Associate FST and FST employees with complex customer problems.
• Manage customers’ equipment needs during and after warranty periods.
• Sell contracts, update/upgrades, and parts in the assigned territory.
• Call on customers prior to warranty or contract termination date.
• Pursue the sale of service contracts.
• Resolve customer problems and ensure customer satisfaction.
• Schedule regular site visits with customers.
• Perform administrative tasks such as obtaining onsite customer signatures, managing inventory, and fleet management.

Qualifications

• Associate's degree in a technical field, military training, or equivalent with 1-5 years of experience.
• Basic knowledge of electrical, pneumatics, and strong mechanical skills.
• Knowledge of PC Hardware repair.
• Ability to gain knowledge of products serviced by Snap-on Equipment, as well as internal procedures.
• Ability to lift 45lbs and work in an environment where frequent walking, standing, bending, twisting, kneeling, squatting, and sitting while driving is required.
• Strong communication skills and the ability to work directly with customers.
• Valid driver’s license.
• Ability to work from home and be a self-starter.
• Proficiency in Microsoft Office Suite applications.