Automotive Assistant Manager
About the role
At Tallmans Tire & Auto Repair, we pride ourselves on delivering top-notch automotive repair and exceptional customer service. We are looking for a friendly, knowledgeable, and motivated Automotive focused background to join our growing team.
Position Summary
The Assistant Manager will be the first point of contact for our customers, providing expert advice, processing orders, answering busy telephones, and ensuring a smooth sales experience. Additional job duties will consist of writing and presenting repair orders, ordering parts, ensuring the shop is clean, and that all policy and procedures are being followed at all times. The ideal candidate will have a passion for the automotive industry, strong communication skills, and the ability to build lasting customer relationships.
Responsibilities
- Greet and assist customers in-person, over the phone, and via email.
- Identify customer needs and recommend appropriate automotive parts and products.
- Process orders, returns, and special requests efficiently and accurately.
- Maintain a clean, organized, and well-stocked counter area.
- Collaborate with the warehouse staff to ensure timely fulfillment of orders.
- Stay up to date on product knowledge, promotions, and industry trends.
- Provide exceptional customer service, resolving issues quickly and professionally.
Qualifications
- High school diploma or equivalent; automotive training or certifications a plus.
- Previous experience in automotive parts sales or a related automotive role.
- Strong knowledge of automotive parts and accessories.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment with attention to detail.
- Basic computer skills and familiarity with point-of-sale systems.
Benefits
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance