Automotive Assistant Manager

Description

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other. We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

About the role

Lead from the front: open/close, set the daily game plan, keep the shop safe, clean, and efficient
Own the guest experience: greet, advise, build estimates, explain work clearly, close sales with confidence
Be the bridge between techs and customers; translate inspections into trusted recommendations
Develop the team: coach advisors and techs, reinforce process, celebrate wins, address gaps
Run the business: inventory & ordering, cash handling/POS, scheduling, KPI tracking, compliance (OSHA/EHS)

Responsibilities

• Lead from the front: open/close, set the daily game plan, keep the shop safe, clean, and efficient
• Own the guest experience: greet, advise, build estimates, explain work clearly, close sales with confidence
• Be the bridge between techs and customers; translate inspections into trusted recommendations
• Develop the team: coach advisors and techs, reinforce process, celebrate wins, address gaps
• Run the business: inventory & ordering, cash handling/POS, scheduling, KPI tracking, compliance (OSHA/EHS)
• Cover the deck when the Store Manager is out; model elite standards on every shift

Requirements

• At least 1–3 years of experience in automotive service management or retail repair leadership
• Strong background in service sales (tires, brakes, maintenance, or mechanical)
• Proven ability to lead a team in a high-volume, fast-paced environment
• Excellent communication and problem-solving skills
• Valid driver’s license + ability to lift 70 lbs (jumping in when needed is part of the job)
• A self-starter who thrives on results, accountability, and growth
• Open availability, including weekends, to lead and support the team during peak business times

Qualifications

None specified

Skills

• Leadership
• Customer Service
• Team Management
• Service Sales
• Inventory Management
• Financial Management
• Problem Solving
• Communication

Benefits

• Paid vacation and holidays
• Medical, dental, vision, life, and supplemental insurances
• 401(k) with company match
• Employee discounts, referral bonuses and ASE reimbursement
• Genuine career growth — with progression into Store Manager or Multi-Unit leader, evidenced by hundreds of team member promotions

Pay

Competitive hourly rate + commission and overtime opportunities

Schedule

Open availability, including weekends, to lead and support the team during peak business times

Burt Brothers is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.