Automation Team Analyst

About the role

LTS is seeking an Automation Team Analyst to support the OMEGA program by identifying, analyzing, and documenting operational processes that can be improved or automated.

Responsibilities

• Perform Discovery and Workflow Analysis
• Assess existing workflows and identify manual, repetitive, and high-friction activities suitable for automation.
• Create Process maps and workflow analyses.
• Draft current-state and future-state workflow documentation.
• Prioritize automation use case inventory.
• Perform Documentation and Process Automation Analysis
• Review program documentation, governance materials, process guidance, and operational artifacts to identify opportunities for summarization, standardization, and automation.
• Document gap analysis summaries.
• Recommend automation use cases for documentation automation.
• Prepare Workflow decision trees and business rules.
• Provide Release Management and Governance Automation Support
• Support the identification of automation opportunities related to release readiness, deployment risk review, architectural review preparation, and governance workflows.
• Provide Release and governance workflow assessments.
• Prepare Automation requirements for risk review and readiness analysis.
• Provide decision support criteria for governance checks.
• Perform RCA and Incident Workflow Analysis
• Analyze incident response and root cause analysis workflows to identify opportunities for automation of summaries, draft artifacts, and operational reporting.
• Prepare RCA workflow and artifact analysis.
• Document incident reporting automation requirements.
• Provide recommendations for standardized RCA support processes.
• Perform Automation Prompt Development
• Develop reusable AI prompts that enable automation of recurring operational tasks across the program.
• Prompt templates for operational workflows.
• Prompt documentation and usage guidance.
• Contributions to the centralized prompt library.
• Role-specific prompt packs for COEs and operational teams.
• Draft Automation Requirements Development
• Document business rules, requirements, and acceptance criteria for automation solutions implemented by the team.
• Review all team SOPs and inject common workflows to advise prioritization of automations.
• Ensure requirements and solutions align with VA policies, operational needs, and federal compliance standards.

Requirements

• Bachelor’s degree in Business Administration, Information Technology, Healthcare Administration, or related discipline.
• Candidate must be a U.S. Citizen or Permanent Resident with the ability to obtain a Public Trust.
• 5+ years of experience working in an SDLC as a developer, tester, business analyst, project manager, or similar role.
• 1+ years of experience developing, sharing, and iterating on AI agents.
• 1+ years of using AI coding assistants to develop scripts and apps (Claude Code, Codex, Kilo Code, GitHub Copilot, OpenCode, OpenClaw, Windsurf, Cursor, or similar).
• Experience facilitating stakeholder discussions and translating business needs into technical solutions.
• Experience gathering and documenting business and functional requirements for complex systems and applications.
• Strong understanding of Agile methodologies and requirements management processes.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication skills.
• Experience using collaboration and project management tools such as Jira, Confluence, Azure DevOps, Microsoft Visio, or similar platforms.

Nice to have

• Experience supporting VA healthcare systems.
• Experience supporting healthcare workflows, clinical operations, or enterprise healthcare systems.
• Familiarity with software development lifecycle (SDLC), DevSecOps, and cloud modernization environments.
• Experience supporting federal government programs and regulated environments.

Benefits

The opportunity to support high visibility federal missions in IT and healthcare
A culture that values innovation, growth, collaboration, and quality
Access to cutting-edge tools and technologies
Comprehensive benefits for you and your family
A career path that rewards ambition and performance