Automation Service Engineer Careers
About the role
We are hiring Automation Service Engineers at all experience levels to support and expand our growing industrial automation service organization. Whether you are early in your automation career or a seasoned controls expert, this is an opportunity to work hands-on with cutting-edge systems while supporting manufacturers across diverse industries.
Responsibilities
Our Automation Service Engineers partner directly with customers to troubleshoot, program, commission, and optimize automation and control systems—keeping critical operations running safely, efficiently, and reliably. Key responsibilities include:
- Automation Service & Troubleshooting: Diagnose and resolve issues in industrial automation and control systems, modify, enhance, and support PLC, HMI, and related control platforms, and perform system upgrades, preventative maintenance, and on-site service calls
- Customer & Team Collaboration: Serve as a trusted technical resource for customers on-site, communicate clearly with customers regarding service progress, issues, and solutions, and collaborate with internal engineering, project, and field teams
- Documentation & Continuous Improvement: Complete accurate service reports, programming documentation, and recommendations, identify opportunities for system improvements and value-added solutions, and stay current with evolving automation technologies and industry best practices
- Safety First: Proactively identify and eliminate hazards before and during service work, follow all safety procedures, and promote a zero-incident culture
Requirements
The following are required for this role:
- High School Diploma or equivalent
- Strong safety mindset and personal integrity
- Willingness to travel to customer sites
- Excellent communication and customer service skills
Preferred Qualifications
The following are preferred for this role, although requirements may vary by level:
- Technical degree or vocational training in automation, electrical, or related field
- Experience with PLCs, HMIs, VFDs, motor controls, sensors, and industrial networks
- Familiarity with platforms such as Allen-Bradley, Siemens, or similar
- Ability to read electrical and mechanical drawings
- Experience in manufacturing, material handling, processing, or logistics environments
Benefits
By joining our team, you can expect:
- Work on diverse, real-world automation challenges
- Clear career paths from Engineer I through Senior Engineer
- Strong emphasis on safety, integrity, and servant leadership
- Collaborative, field-driven engineering culture