Automation & Controls Specialist

About the role

A growing electrical and industrial solutions provider is seeking an Automation & Controls Specialist to join its technical sales team. This is a 75% technical support / 25% customer-facing role where you'll partner with sales professionals and customers to recommend automation solutions, troubleshoot equipment, and support industrial automation projects. The company invests in training, values collaboration, and offers long-term career growth.

Responsibilities

• Provide technical support for automation and control products, including product selection, troubleshooting, and application guidance.
• Partner with outside sales representatives during customer visits to provide automation expertise and recommend solutions.
• Assist customers with PLCs, variable frequency drives (VFDs), firmware updates, and other automation-related products.
• Support product commissioning and startup activities for select electrical equipment.
• Coordinate with manufacturers and vendors to ensure accurate product information and timely availability.
• Stay current on emerging automation technologies, products, and industry trends.
• Assist with technical product training for both customers and internal sales teams.
• Become a trusted advisor by helping customers improve productivity through automation solutions.

Requirements

• Bachelor's degree in Engineering or related technical field preferred; Associate degree with relevant automation experience will also be considered.
• Minimum of 3 years of experience in automation, industrial controls, electrical systems, or technical sales support.
• Working knowledge of PLCs, VFDs, industrial controls, and automation systems.
• Strong troubleshooting and problem-solving abilities.
• Excellent communication skills with the ability to explain technical concepts to customers and coworkers.
• Comfortable working directly with customers while collaborating with internal sales teams.
• Proficiency with Microsoft Office and general technical software.

Benefits

• Paid training with leading manufacturers and automation vendors.
• Opportunity to expand automation expertise while working with cutting-edge technologies.
• Casual, team-oriented work environment with supportive leadership.
• Clear path for career growth into technical sales leadership or commissioned outside sales.
• Join a growing organization that continues to invest in its people and expand its automation business.

Schedule

Local travel only (approximately 20%) with no overnight travel required.