Automation Consulting Engineer

Responsibilities

• Conduct on-site and virtual workflow discovery sessions to map current-state laboratory and biobank processes, including sample throughput, storage requirements, and integration points.
• Apply LEAN Six Sigma principles and structured process mapping to identify inefficiencies, risk points, and automation opportunities within customer workflows.
• Facilitate solution-design workshops with customer stakeholders to define requirements and align on a recommended Hamilton Storage solution architecture.
• Produce current- and future-state workflow maps and process diagrams using Visio, CAD, or equivalent tools to guide solution configuration.
• Build customer-specific ROI and total-cost-of-ownership models in Excel that quantify the operational and financial value of Hamilton Storage automation.
• Develop and deliver compelling, audience-tailored presentations that communicate solution value and technical differentiation to both technical and executive stakeholders.
• Partner with Storage Sales Managers as the dedicated technical resource across the pre-sales cycle, from opportunity qualification through contract close.
• Configure and present Hamilton Storage system options, ensuring proposed solutions are technically accurate, commercially viable, and optimally suited to customer needs.
• Lead product and system demonstrations at customer sites and the Hamilton Storage demo facility, differentiating Hamilton Storage from competitive alternatives.
• Respond to RFPs and RFIs with technically precise, differentiated content, and equip the sales team with competitive positioning and objection-handling tools.
• Maintain deep, current knowledge of the full Hamilton Storage portfolio—hardware, software, consumables, and informatics—including integration with customer LIMS, LIS, and ERP systems.
• Provide post-installation workflow optimization through consultative assessment and continuous-improvement recommendations that unlock value and drive expansion, while installation, commissioning, and ongoing service remain with the Service and Project Management teams.
• Share customer-facing technical insights with Product Management to inform roadmap priorities, and contribute to sales enablement tools, application notes, and configuration resources.
• Represent Hamilton Storage at trade shows, customer events, and technical seminars, and support the development of demo environments.

Qualifications

• Experience in technical consulting, pre-sales engineering, or applications engineering role within laboratory automation, life sciences, or a related technical field.
• LEAN Six Sigma training or certification (Green Belt or higher preferred), with demonstrated application of process-improvement methodology.
• Proficiency in workflow mapping and diagramming tools (Microsoft Visio, AutoCAD, or equivalent) and advanced Microsoft Excel for building ROI and TCO models.
• Excellent presentation skills, with the ability to translate complex customer problems into structured solutions for both technical and executive audiences.
• Strong organizational and project-coordination skills to manage multiple concurrent customer engagements with attention to detail.
• Knowledge of laboratory informatics (LIMS, LIS, or sample-management integration) and familiarity with automated cold storage, biobanking, or sample-management platforms is a strong plus.
• Strong written communication skills, with experience contributing to RFP responses and technical proposals.
• Proficiency in Microsoft Office Suite; experience with HubSpot (the company CRM) or comparable CRM platforms.
• Ability to work independently in a field-based environment while remaining highly collaborative and responsive to team needs.
• Availability to travel regionally and nationally, with travel expected at 40–60% of time.

About Hamilton

The base salary range for this position is $100,000 to $120,000 per annum. The final salary offer will be determined based on a variety of factors, including the candidate’s relevant experience, specialized skills, professional qualifications, and internal equity.

Tremendous opportunities for professional growth
Competitive Compensation
Excellent Benefit Package (medical, dental, vision, paid time off, disability insurance and much more)
Solid, stable company with a global presence and strong growth trajectory
Drug free workplace