Automation Business Analyst (Remote)

Job Duties And Responsibilities

• Partner with the Business Process Owner(s) to develop a deep end-to-end understanding of processes targeted for automation and outline the impacted processes and business requirements
• Engage with cross-functional teams to develop business requirements documentation of the process to be automated in a manner that is understood by the business users and can be shared with Automation Team solution design and development teams
• Works with the Automation Team to facilitate the planning and execution of RPA and other Automation projects
• Work with Business owners to perform value analysis (ROI) for the processes
• Cook with stakeholders to drive out requirements
• Consider change management implications for implementation of new RPA and automation processes
• Deliver key business analysis artifacts, using best practices and tools, for the design, solution, and execution of medium and large projects
• Document and diagram the existing environment and dataflows
• Gather non-functional requirements such as security, capacity performance and availability
• Create Business Case and ROI which can be submitted for review and approvals

Essential Knowledge

• Strong customer service focus with the proven ability to develop and maintain effective working relationships with team members, stakeholders, and management
• Demonstrate strong collaboration across all levels of the organization
• Able to work independently, with limited supervision, whilst participating fully as a member of the Automation team
• Effective persuasive communication including the ability to influence SMEs and business stakeholders toward change, automation, and continuous improvement
• Knowledge of RPA technologies and AI best practices with process automation and operational excellence
• Ability to translate requirements into processes and controls
• Strong analytical skills, coupled with a logic, discipline, and structured approach to documentation and procedures
• Flexible and dynamic personality
• Excellent spoken and written communication. Assertive and confident raising action points with senior individuals
• Experience of working on major automation projects
• Experience/knowledge of a range of technical platforms and solutions
• Work with individuals to understand and build detailed process maps and business requirements documents
• Ability to rapidly grasp processes and identify potential RPA and automation solutions
• Integrate leading practices on process discovery & mapping into the day-to-day delivery of business requirements documents
• Willingness to learn and become an expert in RPA and other Intelligent Automation solutions
• 3-5 years of experience supporting business process documentation with business owners and SMEs across multiple geographically disbursed teams