Automation and Security Specialist (KiteWorks)

Key Responsibilities

• Lead discovery sessions and workshops with stakeholders to gather security, compliance (GxP, HIPAA, GDPR, PII), business and technical requirements
• Design automation solutions/integrations (REST APIs, SFTP bridges) to support data ingestion, transfers, and sharing workflows while enforcing encryption, access controls, logging, and audit visibility
• Configure and deploy Kiteworks automation components in non-production (validation/test) environment, conduct controlled change validation, then promote to production
• Implement approved workflows (data pulls, API endpoints, data transformations) and secure email delivery integrations
• Provide regulatory documentation (validation, risk and compliance advisory) aligned with frameworks (GxP, SOX, CIS, etc.)
• Work with PMO on the following (define architecture, identity/access, infrastructure constraints, prioritized use cases; estimate effort; track hours; escalate dependencies)
• Provide go-live coordination, post-deployment stabilization (issue reviews, migration governance support), knowledge transfer and handoff for internal operations
• Ensure Arctiq representatives observe working hours, site/network restrictions, and security/privacy requirements; comply with background checks
• Deliver all documentation in English and promptly deliver all material/notebooks/data at project close; comply with payment terms

Qualifications

• Architecture, design, and implementation of Kiteworks secure data exchange automation
• Hands-on configuration of Kiteworks workflows for SFTP/API bridges, file transfer operations, and REST API integrations
• Secure email-based file delivery (TLS), cloud object storage integration (Azure Blob, AWS S3)
• Identity & access design for automation (folder permissions, roles, authentication, encryption)
• Experience in regulated environments (GxP, HIPAA, GDPR, SOX) and producing validation-aligned documentation (CSV)
• Experience with validation templates, Risk/Security Assessment, Operational Qualification, IQ/OQ packages for Kiteworks
• Managed file transfer (MFT) and secure file sharing best practices
• Ability to configure and test Kiteworks non-production environment and promote to production with regression testing
• Excellent documentation, change control, and working with Compliance/Audit teams
• Strong project management across ServiceIQ phases; develop validation and security documentation (no audit sign-off)

Preferred

• Regulated industry automation experience and validation documentation proficiency