Automation AI Ops Engineer Hybrid

Responsibilities

• AI-Driven Regression: Architect and drive AI-based automation strategies to replace manual QA, ensuring comprehensive regression coverage for the entire Circuit platform.
• Modernizing Legacy Features: Utilize AI agents to modernize existing features, generating and maintaining accurate regression suites for legacy codebases.
• Agentic Workflow Development: Build and refine workflows where AI agents generate code that passes automated validation and is successfully checked into the main production branch.
• Quality Validation: Establish robust validation frameworks to ensure that AI-generated artifacts meet Cisco’s high standards for functional quality and performance.
• Cross-Functional Leadership: Act as a "Team Captain" for automation initiatives, influencing peers and collaborating with engineering teams to integrate automated testing into the core development lifecycle.

Requirements

• Bachelor’s degree with 6+ years, Master’s degree with 4+ years, or PhD with 1+ year of related experience in Computer Science, AI/ML, or a related technical field.
• Proven experience in test automation and regression framework development, with a deep understanding of functional quality assurance.
• Hands-on experience using AI-assisted coding tools (e.g., GitHub Copilot, Cursor, Claude Code) to build, validate, and deploy production-level software artifacts.
• Ability to read and judge the stability of the auto generated code, such that, it does not violate security standards.
• Solid conceptual and practical knowledge of software development lifecycles, including CI/CD pipelines and automated testing best practices.
• Strong critical thinking skills with the ability to evaluate technical trade-offs between manual and automated testing strategies.

Qualifications

• Experience in AI Ops, MLOps, or building/fine-tuning custom LLMs.
• Proven track record of leading technical projects and mentoring junior engineers.
• Strong communication and collaboration skills; ability to influence cross-functional stakeholders and work effectively within a team environment.
• Experience with "Design Thinking" principles, specifically applying system-level design to AI-driven user experiences.
• Hands-on experience with real-time AI workload management and token optimization strategies.
• Experience building and productizing agentic applications with focus on evaluation and business acceptance.

Benefits

The full salary range for certain locations is listed below.

• New York City Metro Area: $199,700.00 - $292,800.00
• Non-Metro New York State & Washington State: $174,500.00 - $260,500.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.