Automatic Commercial Door Technician - Detroit

Key Responsibilities

• Install, troubleshoot, and repair a variety of commercial electrical and manual doors, docks, and related hardware using appropriate tools and equipment.
• Install and configure door hardware, such as locks, handles, closers, low-voltage, and access control systems.
• Ensure that all installed doors meet safety and building code regulations and standards.
• Provide excellent customer service by addressing customer inquiries, explaining repair processes, and offering solutions to door-related problems.
• Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
• Diagnose, identify, and resolve technical issues with doors efficiently.
• Communicate with customers offering cost-effective solutions.
• Perform quality checks on installations and repairs to ensure they meet the company’s unsurpassed quality standards.

Requirements

• Excellent mechanical and technical skills.
• Physically able to move items weighing 50 lbs. or higher.
• Physical ability to continuously lift and bend, climb ladders up to 20’ in height, work on knees for extended periods of time and proficient operating power tools.
• Possess interpersonal skills to relate to customers and solve issues.
• Excellent communication skills to collaborate with others under any type of condition.
• Excellent problem-solving and troubleshooting skills.
• Able to relay information in a fast-paced environment.
• Able to be persuasive with customers when necessary.
• Attention to detail and a commitment to quality workmanship.
• Reliable and self-motivated.
• High school diploma or equivalent.
• 3+ years’ experience in the industrial/commercial electrical service industry.
• AAADM certified a plus.
• Able to use hand and power tools effectively.
• Skilled with the use of a DMM (Digital Multi Meter).
• Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations.
• Knowledge of safety regulations and adherence to safety protocols.
• Knowledge of computers.
• On-call will be required in this role.