Auto Repair Technician (A/B Level)

About the role

We are a small, but mighty independent shop looking for new talent. We have a long-established reputation for high-quality repairs and an industry-leading customer experience. Our business model is customer-driven and focuses on everyone winning. We are seeking someone who will be a good fit for our diverse team.

Responsibilities

• Perform diagnostics, inspections, repairs and maintenance across a wide range of vehicles encompassing Japanese/Korean imports, domestic and European vehicles.
• Advise service writer of needed repairs, recommended maintenance items and all needed parts to perform repairs and maintenance based on diagnostics and inspection.
• Perform vehicle inspections to identify necessary repairs and maintenance services needed.
• Perform vehicle maintenance services.
• Diagnose vehicle issues including, but not limited to, mechanical, drivability, computer and electrical problems, based on customer information provided and vehicle behavior in order to make accurate recommendations for repairs.
• Road test vehicle pre and post repair when necessary to diagnose issue or confirm repair has corrected customer concern.
• Look up and advise service writer of necessary parts and potential labor discrepancies based on unique vehicle characteristics needed to complete repairs and/or maintenance services.
• Advise service manager in a clear and concise manner of vehicle issue(s) and required repairs to correct issues.
• Document all findings, recommendations and repairs performed in a clear and professional manner within shop management software.
• Verify parts requested/ordered have arrived and are correct prior to performing repairs.
• Follow company procedures for fluid and parts disposal.
• Keep work area clean and organized.
• Meet or exceed minimum company standards for production, quality of inspections and recommended services.
• Embrace and participate in a company culture that is set up for employees to thrive and for everyone to win that is based on a customer-first approach.
• Follow manufacturer established procedures for repairs and torque specifications.

Qualifications

• Minimum of 3 years at an established shop as an A or B level technician required, ASE certification required.
• Extensive experience will be considered in lieu of education.
• Proven ability to effectively work with and positively interact with others.
• Demonstrated problem-solving and critical thinking skills.
• Proven effective verbal, listening and written communications skills.
• Ability to perform both physically and mentally, all functions of the job.
• Valid driver’s license required.
• Ability to legally work in the United States.
• Ability to pass a background and drug test.
• Stable work history.