AUTO POUND SUPVSR

Number of positions: 1 (additional vacancies possible pending budget approval). Grade P-14; salary $77,628.

About the role

Supervises the operations of an Auto Pound Facility under the control of the Department of Streets & Sanitation, supervising a staff of Property Custodians and monitoring the performance of a vendor providing contractual auto pound management and towing services.

Responsibilities

• Supervises a staff of Property Custodians – Auto Pound engaged in the receiving, inspection, inventorying and release of vehicles towed to the Auto Pound
• Monitors the performance of vendor contracted to tow and manage operations at an assigned city-owned Auto Pound Facility
• Inspects the Auto Pound Facility to assess vehicle impoundment operations and inventory ensuring compliance with safety and operational standards
• Ensures compliance with federal and state laws and municipal ordinance governing the impoundment, notification, release, and storage of vehicles
• Reviews vendor’s daily inventory reports and related activity reports
• Prepares reports of auto pound activity including, but not limited to vendor activities for billing purposes
• Liaisons with law enforcement agencies in matters related to towed and impounded vehicles
• Supervises administrative functions relating to the operation of an Auto Pound Facility including the identification and notification of vehicle owners; responding to and resolving customer complaints, and the preparation of productivity and operational work reports
• Prepares and supervises the preparation of receipts, case files, paperwork, and the scheduling of administrative hearing for cases involving vehicles seized by the Police Department or owners appealing the towing of their vehicles
• Prepares work schedules and makes work assignments, ensuring the facility is properly staffed
• Implements safety work procedures and practices to minimize employee accidents and to promote a safe work environment
• Monitors work performance and ensures staff comply with work standards and procedures; approves time off; initiates and enforces disciplinary actions as required
• Prepares the required paperwork for the disposal and salvage of unclaimed vehicles
• Additional duties as required

Requirements

• Three years of work experience in inventory management or vehicle towing and impoundment, OR three years of work experience in operations related to vehicle inventory, vehicle rentals or fleet management
• A valid State of Illinois Driver’s license is required

Note: A copy of your valid U.S. driver's license will be required at time of processing.

Selection process

This position requires applicants to successfully pass a skills assessment test(s) and complete an interview. Test results will be sent out by the Department of Human Resources after test results have been analyzed and compiled. Applicants who receive a passing score on the test(s) will be selected to interview. The interviewed candidate(s) receiving a passing score on the test(s) and possessing the qualifications best suited to fulfill the responsibilities of the position, based on the oral interview, will be selected for hire.

Desired skills

• Proficiency in knowledge of federal, state and local laws governing impounding vehicles
• Previous work experience in preparing reports and maintaining records pertaining to impounded vehicles
• Proficiency using Microsoft Office applications
• Previous supervisory experience
• Previous experience performing audits related to the inventorying, release, or disposal of vehicles

Pay

$77,628

Schedule

11:00 pm – 7:00 am. Days off to be determined.

Location

500 E. Lower Wacker