Auto Parts Counter Professional

Join the leading force in the automotive industry! Founded in 1973, Parts Authority is a national powerhouse in distributing automotive replacement parts, tools, equipment, and transmissions. With over 300 locations serving customers nationwide, we partner with over 400 top-tier suppliers—including AC Delco, Motorcraft, Denso, Bosch, KYB, Monroe, Gates, Dorman, and Exide—to deliver the best parts available.

About the role

As an Auto Parts Counter Professional, you’ll report directly to the Store Manager and be at the heart of our inside sales activity. Your goal is to “Get the Sale!”—close deals, meet targets, and help drive our success by building and maintaining lasting relationships with customers.

Responsibilities

• Build and maintain productive, long-lasting relationships with existing customers.
• Close sales to achieve goals and drive growth.
• Interact with customers in a courteous and professional manner.
• Understand customer needs and provide tailored solutions.
• Locate hard-to-find parts and negotiate with vendors for the best deals.
• Provide accurate quotes and follow up to ensure orders are placed.
• Track lost sales and promote company specials.
• Assist colleagues and foster new sales opportunities.
• Fulfill orders from installers, fleets, municipalities, and car dealerships.
• Perform other duties as assigned, including maintaining workplace safety and handling cash or assets.

Requirements

• Minimum 3 years of counter sales experience in a competitive market, preferably in wholesale auto parts sales within the aftermarket industry.
• Exceptional phone skills with a positive, enthusiastic, and attentive tone.
• Existing customer base is a plus.
• Excellent negotiation, interpersonal, and communication skills (written and verbal).
• Passion for exceptional customer service and exceeding sales goals.
• Ability to build and maintain lasting business relationships.
• General automotive knowledge preferred.
• Results-oriented, proactive, and committed to growth.
• Experience with POS systems and proficiency in MS Office (Word and Excel).
• Strong organizational and time management skills.
• Ability to act independently to accomplish objectives.
• Outgoing, assertive, and dynamic personality with a “can-do” attitude.

Skills

• Spanish and/or Chinese (Mandarin or Cantonese) is a plus.

Benefits

• Comprehensive medical, pharmacy, dental, and vision coverage.
• Basic life and AD&D insurance.
• Short- and long-term disability coverage.
• Flexible Spending Account (FSA), Commuter Expense Reimbursement Account, Health Savings Account (HSA), and Health Reimbursement Account (HRA).
• Accident, critical illness, hospital indemnity, ID theft, legal plan, and pet insurance.
• Employee Assistance Program (EAP).
• Paid holidays, sick leave, and vacation.
• Profit Sharing/401(k) Plan.
• Employee discounts on merchandise.

Pay

Starting at $19.44/hour.