Auto Parts Coordinator

About the role

At Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.

Key Job Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Communicate all customer requests and needs to appropriate team members.
• Work with vendors to order and receive all parts as indicated on the repair orders confirming the quality, correctness and quantity of parts received, accurately identifying parts necessary to complete repairs in the shop.
• Ensure timely parts distribution to the shop in accordance with the production schedule.
• Enter all parts invoices into the recommended Management Information System (MIS).
• Label and track all parts by the R.O.# and store them with the vehicle and/or scheduled repairs; Communicate all Parts Price Changes (also known as Parts Price Increases - PPI) to all required team members.
• Order and receive supplemental Parts in the MIS, monitor performance of parts, materials and sublet vendors.
• Ensure daily reconciliation of the parts vendor invoice history report (e.g. 043 Report).
• Ensure invoices and credit memos are posted and filed/scanned in a timely manner.
• Ensure vendor invoices have the correct negotiated discount to maintain proper profit margins.
• Other duties as assigned.

Education And/or Experience

• High School Diploma or equivalent
• 1-3+ years of experience working with automotive parts (auto body parts is a bonus)
• Customer Service Oriented and strong organizational ability to manage pressure and conflicting demands and prioritize tasks
• Takes initiative in problem solving situations
• I-Car Registered (working towards Gold Class certification)

Required Skills/Abilities

• Communicate effectively, both verbally and in writing
• Strong attention to detail and a high degree of accuracy.
• Effectively manage a fast-paced environment, demonstrating multi-tasking ability while working under pressure
• Working knowledge of vehicle repairs practices
• Management Information System: Summit, Repair Centre
• Working Knowledge of: Mitchell, Audatex
• Parts sourcing: Car-part, Progi, APU, LKQ B2B
• Solid problem-solving abilities
• Above average computer proficiency
• Above average organizational skills
• Ability to keep up and succeed in a fast-paced working environment
• Ability to work well with others and achieve common goals

Other Requirements

• Frequently required to bend, crouch, reach, handle tools
• Lift in excess of 50 lbs. of materials

Benefits That Drive Your Success

• Annual Paid Time Off (PTO) plans
• 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
• 6 paid holidays annually
• Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
• 401(k) Retirement Plan with company match
• Employer Paid Short-Term Disability & Life Insurance
• Additional Voluntary Life Insurance
• Continuing Education Opportunities
• Free Prescription or Non-Prescription Safety Glasses annually
• Annual Voluntary Uniform Stipend
• Voluntary Daily Pay option available

About Us

Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.

Compensation Details

$15.00 - $23.00 Hourly

Compensation is commensurate with skill, education and experience. This position may also be eligible for Bonus opportunities tied to individual or business initiatives.