Auto Parts Associate

About the role

As an Auto Parts Associate at CarMax, you’ll be the backbone of our service department, ensuring technicians have the right parts to keep vehicles running smoothly. This role combines precision, efficiency, and customer care, making you an essential part of delivering an exceptional automotive experience. You’ll manage inventory, assist with part identification, and maintain compliance standards—all while providing outstanding customer service. If you thrive in a fast-paced environment and enjoy problem-solving, this is your opportunity to join a team that values integrity, innovation, and growth.

Responsibilities

• Identify and provide accurate parts for internal and external customers to ensure timely vehicle service.
• Receive, stock, and maintain inventory with precision, including cycle counts and proper stocking levels.
• Process shipments and returns, including incorrect or defective parts, ensuring vendor compliance.
• Control supplies to minimize waste and maintain cost efficiency.
• Allocate parts using CarMax systems for seamless workflow and accurate documentation.
• Deliver exceptional customer service through clear communication and problem-solving.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Requirements

• Ability to read, interpret, and record data accurately for inventory and transactions.
• Intermediate PC skills, including spreadsheet proficiency.
• Strong collaboration skills to work effectively across departments.
• Ability to manage multiple tasks in a fast-paced environment.
• Physical capability to lift up to 50 lbs and work on your feet for extended periods.
• Effective verbal communication skills for customer and team interactions.
• Completion of CarMax-provided training in all parts processes.

About CarMax

At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive. As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next.

Pay

The hourly rate for this position is $20.40 - $32.60.

Benefits

Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.

• Full-time Hourly or Commission/Incentive Eligible Associates: Earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90-day waiting period, depending on years of continuous service with the Company. For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate works on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
• Full-time Salaried Associates: Entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc., subject to manager approval.

For more details about benefits, visit the CarMax Benefits website.