Auto Litigation Claims Specialist

Responsibilities

• Work closely with attorneys internally and externally
• Partner with attorneys on complex claims cases
• Claims process management, work closely with attorney
• Handle auto litigated claims
• Can handle high exposure claims
• Document claims file by accurately capturing and updating claims data/information in compliance with best practices
• Exercise judgement to determine liability by gathering and analyzing relevant facts; utilizing applicable law; establishing basic principles of negligence
• Exercise judgement to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage
• Work to have a timely resolution to claims by developing case strategy; developing a case evaluation; escalating issues as appropriate
• Establish timely reserves and perform ongoing review throughout claims cycle within authority limit by estimating and validating value of claims
• Assess damages by calculating applicable damages or range of damages allowed by law
• Negotiate settlement of claim by establishing appropriate negotiation strategy and utilizing available tools and resources within authority limits
• Meet quality standards by following best practices
• Ensure customer service by proactively communicating information; responding to inquiries; following customer protocols and may participating in customer marketing efforts
• Ensure legal compliance by following state and federal laws and regulations and internal control requirements
• Refer claim to subrogation and fraud teams by identifying potential subrogation and fraud

Requirements

• Bachelor’s Degree and 3 or more years of experience in the Claims or Insurance area
• Zurich Certified Insurance Apprentice, including an Associate Degree and 3 or more years of experience in Claims or Insurance area
• Completion of Zurich Claims Training Program and 2 or more years of experience in the Claims or Insurance area
• High School Diploma or Equivalent and 5 or more years of experience in the Claims or Insurance area
• Must obtain and maintain required adjuster license(s)
• Knowledge of insurance regulations, markets and products
• Microsoft Office experience

Qualifications

• Basic Qualifications
• Preferred Qualifications

Pay

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us.

Schedule

Full Time

Benefits

Commensurate with experience